Welcome to the payment support board! You can ask for advice here on how to deal with payments issues. If you do not find an answer to your question, please post here. However, please make sure to observe the following guidelines when posting: Do not include any personal data such as an invoice number, account number, password or credit card data. Please explain your problem in English/Português. Please, do not forget to include your invoice number in your forum account, so we know what payment you are referring to. We will gladly assist you with any payments problem. Please, understand that threads which do not belong on this board will be deleted.